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We guarantee the confidentiality of your details. Under no circumstances will these be given to any other third party and shall be used for order processing only. Details will be placed on our own mailing list unless otherwise requested.
All orders are subject to availability, in the unlikely event of goods being temporarily out of stock we will notify you directly via email and the goods will be dispatched as soon as available. If the goods are not available within 14 days a full refund for the price of the item will be issued.
Once you have finished shopping you will go through our secure checkout areawhere you will be asked for the details required to process your order. Once complete you will be then issued with an order number and confirmation of your order by email. We utilise the latest in customer friendly shopping procedures, reinforced with a reliable and secure checkout processing system by stripe payments, so you can be 100% confident we have invested in the most secure transaction methods available today. Goods will be dispatched upon clearance of payment on the same day whenever possible.
Internet transactions are processed via our secure ordering facility on a secure server. All major credit cards and debit Cards are accepted and the name Gardinerfamilyapothecary.hk will appear on your credit card transaction statement. All prices quoted within the store include VAT. The consent of the cardholder is required to make any transactions.
網站行為
您同意遵守所有適用的當地、州、國家和國際法律和法規，並對您使用過程中發生的所有行為或不作為承擔全部責任，包括您透過網站傳輸的內容。 網站上提供的所有資訊、設計、圖紙和其他規格均為 Gardinerfamilyapothecary.hk 的專有財產 任何複製、傳輸或重新傳輸均需事先獲得 Gardinerfamilyapothecary.hk 的書面批准
商品價格
網站上列出的價格將按照您在網站上下訂單時規定的價格。 我們有權對價格進行調整，以考慮價格的任何上漲、將特別優惠價格改回原來的價格或徵收任何新的稅費或關稅，或者如果由於錯誤或遺漏而導致價格上漲網站上的產品有誤
在產品準備好發貨並發送發貨電子郵件之前，銷售合約尚未確認，因此，我們保留因定價錯誤而取消或退款訂單的權利。
迎新優惠
註冊我們的電子郵件資料庫的客戶首次訂單可享 10% 的折扣。 請注意，此優惠不包括我們的 Ovelle 洗手液。
送貨
如果可行，所有收到的訂單將在 2-4 個工作天內出貨。 我們的快遞無法提供週末送貨服務。
如果出於任何原因處理您的訂單出現延遲，您將立即收到通知。 所有產品均視供應情況而定，有時可能會出現超出我們控制範圍的延遲。 因此，任何指定的交貨日期都只是近似日期。
如果交貨延遲超過14天，您有權聯絡我們並拒絕接受產品。 在這種情況下，我們將退還您為這些產品支付的所有款項以及可能向您收取的任何運費。 但是，如果我們延遲供應或不供應這些產品，我們將不對您可能遭受的任何其他損失、成本、損害或費用負責。
如果 7 天內未收到訂單，請透過電子郵件通知客戶服務部 onlineshop@gardinerfamilyapothecary.com，並附上您的購物籃訂單號碼的詳細資訊。 請確保您在訂購時使用有效的電子郵件地址，因為您將透過電子郵件收到與購買相關的所有確認資訊和參考號碼。 請保留這些詳細信息，直到您的訂單交付為止，並請在發送至 onlineshop@gardinerfamilyapothecary.com 的有關您的訂單的任何信件中引用這些信息。
索賠
當您在線購買時，您有法定權利在訂單交付後 7 天內（冷靜期）退回產品（易腐產品除外）。 在發貨之前，我們可以更改或取消訂單，您可以將產品退還給我們，我們將安排退款（不包括運費）。 商品必須在未使用、未開封且處於原始狀態的情況下才可退回。 任何破損或損壞必須在購買/送貨 24 小時內報告
You will agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including content of your transmissions through the website. All information, designs, drawings and other specifications provided on the website are the exclusive property of Gardinerfamilyapothecary.hk Any copying, transmission or re-transmission of same requires prior written approval of Gardinerfamilyapothecary.hk
The price listed on the website will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increases in prices, change a special offer price back to its original or the imposition of any new taxes or duties, or if due to an error or omission and the price for the products on the website is wrong
The contract of sale is not confirmed until the products are ready for dispatch and a dispatch email is sent therefore, we reserve the right to cancel or refund an order due to a pricing error.
Customers who sign up to our email database can enjoy 10% off their first order. Please note, this offer excludes our Ovelle Hand Sanitiser.
All orders received will be dispatched within 2-4 working days, where this is practical. Weekend deliveries are not available through our courier.
Should there be a delay in processing your order for any reason – you will be notified immediately. All products are subject to availability and delays may sometimes occur that are outside our control. Any dates specified for delivery are therefore approximate only.
If delivery is delayed for more than 14 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those products and any deliveries money you may have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products.
Orders not received within 7 days should be notified by email to customer service at onlineshop@gardinerfamilyapothecary.com with details of your basket order number. Please ensure you use a valid email address when ordering, as you will receive all confirmation and reference numbers relating to your purchase by email. Retain these details until your order has been delivered and please quote these in any correspondence to onlineshop@gardinerfamilyapothecary.com regarding your order.
When you purchase online you have a statutory right to return a product (other than perishable produce) up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched, you can return the product to us and we will organise a refund (excluding delivery cost). Goods must only be returned if they are unused, unopened and in their original condition. Any breakages or damage must be reported with 24 hours of purchase/delivery
符合規範
許多產品具有技術性質，發布所有產品的詳細規格並保持規格完全最新是不切實際的。 網站上的所有描述性內容、圖紙、圖片、顏色、規格和廣告僅用於提供產品的大致描述。
安全
如果產品附帶任何手冊或安全說明，您同意始終仔細閱讀並遵守其中包含的所有條款。 網站上包含的任何資訊並不全面，如果您沒有使用產品的經驗或不確定自己的能力，您應該始終尋求專家的建議和協助。
免責聲明
網站中包含的資訊僅供參考，儘管我們已盡一切努力確保此處包含的資訊的正確性，但透過網站提供的資訊以「原樣」和「可用」提供，不提供任何保證或保證。任何明示或暗示的條件。 我們不保證或聲明透過網站或第三方提供的資料的使用或使用結果將是正確的、準確的、及時的、可靠的或其他方面。 除您的法定權利規定的責任外，我們不承擔與上述任何相關的責任。
責任限制
在適用法律允許的最大範圍內，在任何情況下，包括但不限於疏忽，我們均不對您因使用或無法使用而造成的任何直接、間接、附帶、特殊或後果性損害承擔責任網站、網站的任何更改、發送或接收或未發送或接收的任何材料或數據，或因使用或無法使用產品而導致的任何上述損害。 在任何情況下，我們以及我們的供應商對您和/或任何第三方就上述任何情況承擔的責任均不得超過 200 歐元。
合約
除非 Gardinerfamilyapothecary.hk 透過電子郵件接受您的訂單並確認其已發貨，否則您與 Gardinerfamilyapothecary.hk 之間不存在任何向您銷售任何產品或服務的合約。 當 Gardinerfamilyapothecary.hk 向您發送電子郵件時，該接受將被視為已完成，並且出於所有目的將被視為已有效傳達給您（無論您是否收到該電子郵件）
條款修改
我們保留隨時更改使用條款或有關網站使用的政策（特別包括與價格或可用性相關的政策）的權利，並透過在網站上發布使用條款的更新版本來通知您網站
Many of the products are of a technical nature and it is not practical to publish detailed specifications of all the products and keep specifications completely up to date. All descriptive matter, drawings, pictures, colours, specifications and advertising on the website are for the sole purpose of giving an approximate description of the products.
If any manuals or safety instructions are provided with the products, you agree to read and follow carefully all the terms contained therein at all times. Any information contained on the website is not meant to be comprehensive and if you are inexperienced in using the products or are unsure of your abilities, you should always seek expert advice and assistance.
The information contained in the website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
To the fullest extent permitted by applicable law, under no circumstances, including but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the website, any changes to the website, any material or data sent or received or not sent or received or for any of the above- mentioneddamages that result from the use or inability to use the products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.
No contract will subsist between you and Gardinerfamilyapothecary.hk for a sale to you of any product or service unless and until Gardinerfamilyapothecary.hk accepts your order by e-mail confirming that it has dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Gardinerfamilyapothecary.hk sends the email to you (whether or not you receive that e-mail)
We reserve the right to change the terms of use or policies regarding the use of the website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the website
一般
對於因超出我們合理控制範圍的情況（包括但不限於任何不可抗力事件）而導致我們未能履行本條款和條件下的任何義務的，我們不承擔任何責任。 除非我們書面承認並同意，否則我們未能行使或執行使用條款的任何權利或規定並不構成對該權利或規定的放棄。 使用條款中的章節標題僅為方便雙方使用，不具法律契約意義。
法律
使用條款應受愛爾蘭法律管轄並完全按照愛爾蘭法律解釋。 您和我們同意接受愛爾蘭法院的專屬管轄。 如果有管轄權的法院認為使用條款的任何規定違反法律，則該規定應盡可能解釋為反映雙方的意圖條款仍然完全有效。
終止
我們可以隨時有理由或無理由終止網站，並立即生效。 此外，我們可以自行決定因您違反這些條款和條件的文字或精神而終止您的帳戶。
We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident. Our failure to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The section titles in the terms of use are solely used for the convenience of the parties and have no legal of contractual significance.
The terms of use shall be governed by and construed fully in accordance with the laws of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.
We may terminate the website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your account for violation of the letter or spirit of these terms and conditions.
